Troubleshooting

How to stop Gig Performer from automatically loading the last gig file
It's usually convenient to have Gig Performer load the last gig file automatically at startup and there's a general option you can check for this t...
Wed, 11 Jan, 2023 at 4:42 PM
How do I get widgets to learn Omnisphere parameters?
If you are unable to get Gig Performer widgets to learn Omnisphere parameters, it is probably the case that Host Automation is not enabled in Omnisphere. ...
Wed, 11 Jan, 2023 at 5:56 PM
All gig files gone after update - Gig Performer also rescanned all plugins
A customer, understandably panicked, contacted us to report that after installing the latest update, when he ran Gig Performer he just got an empty rackspac...
Thu, 12 Jan, 2023 at 4:33 AM
No sound or guitar audio is not coming into Gig Performer on macOS
If you’re running Mojave or later, you need to give Gig Performer permission to use the microphone (I know - you’re using an audio interface, not the micro...
Thu, 12 Jan, 2023 at 8:37 AM
The upgrade has been aborted - cannot update Gig Performer
If you have been prompted that an update/upgrade is available but the update fails to install, perhaps with a message such as, “Something went wrong”, then...
Thu, 12 Jan, 2023 at 4:48 AM
Gig Performer seems to be writing megabytes of data
A customer noticed that Gig Performer seemed to be responding poorly at times and after investigation discovered that under some circumstances it looked lik...
Wed, 11 Jan, 2023 at 5:11 PM
Some plugin windows open up too small
If you have a particularly high resolution Windows tablet, it may be that some plugin editor windows are displayed too small. You can address this by adjust...
Thu, 12 Jan, 2023 at 7:26 AM
Blank activation dialog when Gig Performer starts
This issue has only been reported a couple of times. From our investigation, this appears to be some kind of incompatibility between GPU acceleration and ap...
Thu, 12 Jan, 2023 at 7:42 AM
Issues with plugins from certain developers
Gig Performer is an audio plugin host that has been shown to be very reliable in terms of its ability to load plugins (VST2, VST3 and AU (Mac only) from pre...
Thu, 12 Jan, 2023 at 8:46 AM
USB MIDI Port names keep changing on Windows
If USB MIDI Port names keep changing on your Windows computer when you attach your MIDI controller, unfortunately, this is a well-known issue on Windows, al...
Fri, 13 Jan, 2023 at 7:44 AM